All Systems Operational

Nfield Americas Operational
Manager Operational
API Operational
CAPI (Sync) Service Operational
Online Interviewing Operational
Reporting Operational
Nfield Europe Operational
Manager Operational
API Operational
CAPI (Sync) Service Operational
Online Interviewing Operational
Reporting Operational
Nfield Asia Pacific Operational
Manager Operational
API Operational
CAPI (Sync) Service Operational
Online Interviewing Operational
Reporting Operational
Nfield China Operational
Manager Operational
API Operational
CAPI (Sync) Service Operational
Online Interviewing Operational
Reporting Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Dec 20, 2025

No incidents reported today.

Dec 19, 2025

No incidents reported.

Dec 18, 2025
Delay in CAPI data processing for a subset of surveys in China
Resolved - We found that some surveys in China did not properly process all CAPI interviews to become available in data downloads. This issue started after the Nfield update of Tuesday 16 December 2025. The root cause had been identified and mitigated. All delayed CAPI sync packages have been reprocessed and all data is available for download once more.
Dec 18, 16:26 UTC
Dec 17, 2025

No incidents reported.

Dec 16, 2025

No incidents reported.

Dec 15, 2025

No incidents reported.

Dec 14, 2025

No incidents reported.

Dec 13, 2025

No incidents reported.

Dec 12, 2025

No incidents reported.

Dec 11, 2025

No incidents reported.

Dec 10, 2025
China Reporting data latency
Resolved - This incident has been resolved.
Dec 10, 16:35 UTC
Update - The cause of the issue was identified and fixed. All delayed data has been processed.
Dec 10, 16:35 UTC
Investigating - Reporting services in China are currently not processing incoming requests. We are investigating the issue
Dec 10, 10:52 UTC
Dec 9, 2025

No incidents reported.

Dec 8, 2025

No incidents reported.

Dec 7, 2025

No incidents reported.

Dec 6, 2025

No incidents reported.

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