All Systems Operational

Nfield Americas Operational
Manager Operational
API Operational
CAPI (Sync) Service Operational
Online Interviewing Operational
Reporting Operational
Nfield Europe Operational
Manager Operational
API Operational
CAPI (Sync) Service Operational
Online Interviewing Operational
Reporting Operational
Nfield Asia Pacific Operational
Manager Operational
API Operational
CAPI (Sync) Service Operational
Online Interviewing Operational
Reporting Operational
Nfield China Operational
Manager Operational
API Operational
CAPI (Sync) Service Operational
Online Interviewing Operational
Reporting Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Oct 7, 2026

No incidents reported today.

Oct 6, 2026

No incidents reported.

Oct 5, 2026

No incidents reported.

Oct 4, 2026

No incidents reported.

Oct 3, 2026

No incidents reported.

Oct 2, 2026

CAPI interviews switching between templates
Resolved - This incident has been resolved.
Oct 2, 12:03 UTC
Monitoring - A fix has been implemented. Additional user actions are required before fieldwork can continue.
A full sync should download the updated 'NfieldChicago' template package and trigger a reboot. After that, things should start working again.
Sep 29, 14:08 UTC
Identified - The issue has been identified and we are working hard to create and next implement a solution.
Sep 29, 11:56 UTC
Update - We are still investigating the issue.
In the mean time we advice to not switch templates in your script.
Sep 29, 08:19 UTC
Update - No new information at this point in time. We are continuing to investigate the issue. Next update will be 29 September at 8:00 UTC.
Sep 28, 16:52 UTC
Investigating - We have received reports that CAPI interviews that perform a switch between different templates may find that the interview on the CAPI Client only shows a white screen. We are investigating and will update as soon as we know more.
Sep 28, 14:42 UTC

Oct 1, 2026

No incidents reported.

Sep 30, 2026

No incidents reported.

Sep 29, 2026

Sep 28, 2026

Sep 27, 2026

No incidents reported.

Sep 26, 2026

No incidents reported.

Sep 25, 2026

No incidents reported.

Sep 24, 2026

No incidents reported.

Sep 23, 2026

Database issue in Nfield China
Resolved - An issue on the main Nfield database in China prevented any new data to be added. This resulted in - amongst other things - not being able to create new surveys, not being able to perform online interviews and not being able to sync CAPI interviews.

The issue was addressed and has been resolved.
Sep 23, 07:39 UTC
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