Reduced performance in subset of EU domains

Incident Report for Nfield

Resolved

We found a bad survey script that was causing a huge load on one of the shared database. To mitigate the situation the database was scaled up significantly and everything is now performing well.
Posted May 12, 2025 - 11:51 UTC

Investigating

There currently is reduced performance in a subset of EU domains.
The Nfield manager may show this message
" An error occurred
Please retry the operation
An error occurred while executing the command definition. See the inner exception for details."

We are investigating the cause.
Posted May 12, 2025 - 07:41 UTC
This incident affected: Nfield Europe (Manager).