Database issue in Nfield China

Incident Report for Nfield

Resolved

An issue on the main Nfield database in China prevented any new data to be added. This resulted in - amongst other things - not being able to create new surveys, not being able to perform online interviews and not being able to sync CAPI interviews.

The issue was addressed and has been resolved.
Posted Sep 23, 2026 - 07:39 UTC
This incident affected: Nfield China (Manager, API, CAPI (Sync) Service, Online Interviewing, Reporting).